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Whatever your requirements are, we can find a solution for
you. We install new telephone systems, voicemail systems, call
centers and offer a maintenance package to warranty your new
or existing equipment. We also carry a wide variety of
peripherals that you may want to investigate including but not
limited to headsets, paging, back up power supplies, telephone
covers.
When we are quoting your system requirements we will ensure we
ask the right questions to help you make the right decision
for your company. Our seasoned sales professionals want you to
make the right decision, they want you to purchase your
equipment from us and they will do what it takes to make sure
that your needs are met.
We also offer administration training on your telephone and
voicemail systems. Sometimes the person who was originally
trained may not be at your company any longer and doing the
simple adds, moves and changes have become cumbersome and time
consuming. Sometimes you may not know the extent of your
telephone systems capabilities, you may be underutilizing your
existing resources. Arrange to have a professional service
representative come out and train your staff. Click here for
more information.
Features & Benefits
Drives Business Profitability
- Reduces time spent on repetitive communications.
- Eliminates employee training with easy-to-use LCD on
every telephone.
- Protects your investment with scalable, reliable systems
that grow with you as your business grows.
- Delivers information via cost-effective new media.
- Provides management reports to optimize your resources.
- Protects your investment as you upgrade from one Norstar
system to another.
Improves Customer Service
- Projects a professional business image through efficient
state of the art communications.
- Allows you to stay in touch with your customers 24x7.
- Lets you know who's calling before the call is answered.
- Levels the playing field - makes small business seem
like a large business.
- Provides constant communication for employees on the
move.
Enhances Productivity
- Simple and easy to use.
- Protects your business against recurring equipment
failures with the highest reliability ratings in the
industry.
- Offers business-building applications like call
processing, call centers, and desktop messaging.
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Product Model Comparison |
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Norstar: Systems -
Compact 3 x 8 |
Norstar: Systems -
Compact ICS |
Norstar: Systems -
Modular ICS |
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Scalability |
Supports up to 8 users |
Supports up to 24 users |
Supports up to 224 users |
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Key Features |
Reliable, cost effective voice connectivity |
Includes automated attendant and Calling Line Identification (CLID) |
Can be used for multi-site networking and centralized voicemail |
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Migration Path |
Shares many components with Norstar Compact ICS, the next
larger Norstar platformShares many components with BCM
portfolio (for a long-term convergence strategy) |
Shares many components with Norstar Modular ICS, the next larger
Norstar platformShares many components with BCM portfolio (for a
long-term convergence strategy) |
Shares many components with BCM portfolio (for a long-term
convergence strategy) |
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Norstar Compact 3x8
Designed for small businesses, the Norstar 3x8 system offers
up to three lines and eight telephone extensions. It supports
all Norstar and Business Series telephones, including fully
featured digital functions with LCD and soft keys. It's also
easy to add the options that your business needs, including
Norstar applications, automated attendant, analog terminal
adapters, and station message detail recording (SMDR).
Key Features Include:
Up to 3 lines and 8 telephone extensions.
Voicemail and automated attendant support.
Supports all Norstar and Business Series phones.
Simplifies communications and prevents dropped and abandoned
calls.
LCD window delivers step-by-step instructions
Flexible design allows you to easily add enhancements, as
your business needs change.
When youre ready to move up to the next Norstar platform,
your original investment in telephones is protected.
Digital technology assures reliability and clearer sound
One of the industrys lowest failure rates.
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Norstar Compact ICS
Digital technology -- creates a
platform for current and future PC-based applications. Special
software packages can distribute calls, track billable
activity, and even generate reports on incoming and outgoing
telephone calls. Outstanding quality -- ensures that Norstar
is one of the most durable and reliable key systems available,
with one of the lowest failure rates in the industry.
Key Features Include:
A flexible building-block design expands with your business
easily and cost-effectively.
Grows from a 4x8 to an 8x24 capacity.
Voice mail, automated attendant, telephone and computer
telephony integration (CTI) compatibility
Easily add enhancements, as business needs change.
Supports all Norstar and Business Series Terminals.
Key popular features include
Integrated Automated Attendant
Calling Line Identification (CLID)
Direct Inward System Access (DISA) for remote dial-in
Auto Daylight Savings Time
Paging
Music on Hold
Automatic Set Relocation
Toll Restriction
High bandwidth to the desktop -- lets you use applications
like BRI ISDN and Computer Telephony Integration without
changing your existing wiring.
Modular, scalable design:
Lets you choose the options that fit your needs today, and
still be ready for the future.
Increase system size with expansion cartridges.
Tailor your communication capabilities to your company's
changing needs simply by adding applications. |
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Norstar Modular ICS
The Norstar Modular Integrated Communications System (ICS) is
a key system designed for growing small-to-medium businesses
and is expandable up to 248 ports. Advanced integrated
applications include voice messaging, unified messaging,
digital networking, enhanced call centres and speech
recognition. The Modular ICS can grow with your business
through the addition of trunk and station modules, as you need
them.
Key Features Include:
High bandwidth to the desktop enables you to use
applications like ISDN and CTI without changing your existing
wiring.
Modular, scalable design lets you choose the system that
fits your needs today, while planning for the future.
Digital technology creates a platform for current and future
PC-based applications.
Wide range of call processing and call handling features
designed to drive productivity and profitability into your
business.
Reliability with one of the highest mean time between
failures in the industry over 100 years. |
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Business Communications Manager 50 is an all-in-one,
affordable platform for converged voice and data
communications; ideal for small to medium businesses with 3 to
50 users. Business Communications Manager 50 provides
advanced capabilities such as robust telephony features, voice
messaging, (including the ability to forward voice, fax or
text messages to the most popular mobile devices) unified
messaging, IP networking, Internet access, contact centers,
mobility solutions and IP telephony. With an easy-to-use and
highly flexible architecture, the Business Communications
Manager 50 enables small sites to benefit from convergence
capabilities that were previously only available to much
larger organizations.
Key Features:
- Simple to use, install, and maintain
- Simultaneous support for both digital
and IP telephone sets
- Enhanced security features to keep your
vital communications solution protected
- Reliable mobility solutions allow
employees to be more reachable and productive
- Advanced features provide flexible
solutions for todays business issues and tomorrows
challenges
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BCM Business
Communications Manager
Advanced
IP Communications Solutions
for Single-Site and Multi-Site Businesses
Business
Communications Manager
(BCM) delivers small/medium-sized businesses and branch
offices the only converged voice/data solution in the
industry, providing a choice of IP-enabled or pure-IP
strategy. Leveraging existing Meridian, Norstar, and
Succession 1000 investments, BCM has the capabilities
businesses need including telephony, unified messaging,
multimedia call center, interactive voice response, IP routing
and data services such as firewall, wireless, and more. |
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BCM 50 - for 3 to 20 users - scalable to 40
users |
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Business Communications Manager 50
is an all-in-one, affordable platform for converged voice and
data communications for small to medium business with 3 to 20
stations, yet scalable to serve more than 40. With an
easy-to-use and highly flexible architecture, the Business
Communications Manager 50 enables small sites to benefit from
convergence capabilities that were previously only available
to much larger organizations. |
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BCM 450 - for 30 to 200 users |
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The BCM 450 is designed to supply complete voice and
data services to small- to medium-sized sites of 30 to 200
users in a single, cost-effective, easy-to-manage platform |
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The Business Communications Manager offers key
technologies that can help your business compete more
effectively, including support for both IP and digital
telephony, interactive voice response, auto attendant,
unified messaging,
and more.
The BCM allows you to use the Nortel T-Series
of digital business phone or migrate to the new Nortel Voice
over IP (VoIP) phones as your office grows. |
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Features & Benefits:
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Cost-effective scalability
from 10 to 200+ stations using a mix of digital and IP
stations.
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Simplified
network infrastructure
cuts costs by connecting IP phones over the LAN wiring
system, seamlessly extending features to multiple sites
through IP connectivity and streamlining network management.
IP trunking enables a business to optimize network bandwidth
and reduce network costs.
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Redundancy
options,
including power, fans and hard-drive, automatically detect
failures and switches over seamlessly without any loss of
service. This optional feature provides protection where
security and reliability are the key drivers to
communications systems.
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Browser-based management
simplifies installations, and provides an intuitive,
wizards-based method of managing the network from any
Web-enabled workstation.
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Unparalleled telephony features
- with the most complete telephony feature offering for
small sites, no business has to make compromises on how to
process critical customer calls.
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Full suite
of applications
- including voice messaging, unified messaging, interactive
voice response, multimedia call center and wireless, enable
your business to streamline costs, be more productive, and
better serve customers.
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Contact us for pricing and availability
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